Effective Date: September 30th, 2025
1. Introduction
Digitra Technologies Inc. (“Digitra,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit digitra.ca (the “Website”) or use our services (the “Services”).
By using our Website or Services, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We collect the following types of information:
2.1 Information You Provide to Us
- Name, email address, phone number, and other contact details.
- Account registration information.
- Payment and billing details (if applicable).
- Communications sent to us (support requests, feedback).
2.2 Information We Collect Automatically
- IP address, browser type, device information, and operating system.
- Pages you visit, time spent, and links you click.
- Cookies and similar technologies (see Section 5).
2.3 Information from Third Parties
- Analytics services (e.g., Google Analytics).
- Payment processors (if purchases are made).
- Advertising or social media platforms (if you interact through them).
3. How We Use Your Information
We use personal information for the following purposes:
- To operate, maintain, and improve our Website and Services.
- To communicate with you, including support and updates.
- To send newsletters or marketing communications (with your consent).
- To analyze trends and usage for performance and security.
- To comply with legal requirements.
4. Sharing of Information
We do not sell your personal information. We may share your information only in these cases:
- With trusted third-party service providers (hosting, analytics, payment, email).
- With legal authorities when required to comply with applicable laws or regulations.
- During business transactions (e.g., merger, acquisition, asset sale).
5. Cookies & Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings.
- Improve Website functionality and performance.
- Collect anonymous analytics data.
You can disable cookies through your browser settings. Please note some features may not work without them.
6. Data Retention
We retain personal information only as long as necessary to provide our Services or as required by law. After this period, data is securely deleted or anonymized.
7. Your Rights
Depending on your location, you may have the right to:
- Access and request a copy of your personal information.
- Correct or update inaccurate information.
- Request deletion of your information.
- Withdraw consent for marketing communications.
- File a complaint with the Office of the Privacy Commissioner of Canada or your local regulator.
To exercise your rights, contact us at the details below.
8. Security
We take reasonable technical and organizational measures to protect your information, including encryption, secure servers, and access controls. However, no system is 100% secure, and we cannot guarantee absolute protection.
9. Children’s Privacy
Our Services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it.
10. International Users
If you access our Services from outside Canada, please note that your information may be transferred to and processed in Canada or other countries where our service providers are located. We ensure that such transfers comply with applicable privacy laws.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Effective Date.”
12. Contact Us
If you have any questions about this Privacy Policy or wish to make a privacy request, please contact us at: admin@digitra.ca
Suggested text: Our website address is: http://digitra.ca.